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revocation


Right of revocation

The customer may return the goods without giving reasons within 14 days, as of the confirmation of the dispatch of your order. The deadline for returning goods shall commence one day after receipt of this instruction in text form (for example, by letter, or e-mail), however, not before the customer has received the goods.

The goods have to be returned to the following address:

Tina Torroja
Hendrichstrasse 32
01109 Dresden
Deutschland

E-Mail:




Consequences of the revocation

In the case of a valid revocation, any services or products received by either side are to be returned and any accrued financial advantage (such as interest) shall be turned over to the other party. Where the right of revocation is exercised the Customer is obliged to return the goods. If the customer cannot reimburse services or products received wholly, partially or only in a deteriorated state, the customer shall pay compensation for any lost value. Concerning the relinquishment of goods this does not apply if the deterioration of the merchandise is related solely to verification, in the same way it would have been possible in a store.
For the rest, the customer may avoid any obligation to provide compensation for any deterioration of the product caused by the intended use by not using the product as its own property and by refraining from any actions that might diminish its value. Products which can be mailed as a package are to be sent at the customer's own risk. The customer shall bear the cost of return shipment if the delivered items match the ordered items and if the price of the merchandise to be returned does not exceed 40 euros or if, in the case of a higher price, the Customer has not yet provided complete or a contractually agreed on partial payment at the time of the revocation. Otherwise the return shipment is free of charge for the Customer. Merchandise that
cannot be sent as a package will be picked up at the Customer's residence. Obligations to refund payments must be met within 30 days. The respective period of time begins for the customer with the sending of the notice of revocation or the merchandise itself, for us, it begins with receipt of the revocation notice or the returned merchandise.

This text is a translation from the German language, only. In case of doubt, the German version applies. The contractual language is German.

End of Right of revocation