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The following terms and conditions of use apply

1) Order and conclusion of the contract

After making your order, you will receive an order confirmation with the payment requirements, usually via email. The contract comes into force only when you receive the order confirmation.


2) Particularity of handcrafted unique pieces

The products offered on www.rotturm.com are unique pieces made by hand with natural materials, or materials which may show differences regarding to the sample. It is therefore possible to find alterations/modifications (for example in color, pattern, size or shape)in relation to the image shown in our web. The photographs shown in www.rotturm.com, are either available articles, similar articles or articles to be made. Commissioned articles are considered "cut to order".


3) Price, shipping rates and delivery

The prices of all the articles are in euros and they are final prices plus shipping costs. In accordance with the Law ยง 19 UStG (German sales tax law), prices are VAT-free. (small business regulation). The shipping costs are calculated during the order and are indicated in the order confirmation. The shipping costs are to be borne by the buyer. The article will be shipped by parcel service. The delivery time for each product is displayed in its page.


4)Payment and property rights

Payment will be made in advance once you receive the order confirmation with the payment requirements. The bank data needed for the transfer will be sent with the payment requirements. The purchased goods remain our property until the full payment has been fulfilled.


5) Right of revocation

The right of revocation linked here is part of the terms and conditions.


6) Refund costs when exercising the right of revocation

In case you want to execute your legal right of revocation as a consumer, you will have to pay the costs of the refund shipment , only if the delivered goods correspond to the ordered goods and if the price of the present goods does not exceed the amount of 40 euros, or if the price exceeds the 40 euros and at the date of the revocation you have not yet rendered service in return or given a contractual part payment


7) Overseas orders

Taxes, customs duties or import taxes are to be borne by the buyer. It applies exclusively to German law under exclusion of the UN purchase law. Regardeing the consumer, this choice of law applies only insofar as this, no mandatory legal provisions of the country in which he has his domicile and habitual place of residence, be restricted.